Find quick answers to your questions below... Order Status Has my order shipped? How do I change quantities or cancel an item in my order? How do I track my order? My order never arrived. An item is missing from my shipment. My product is missing parts. When will my backorder arrive? My Account How do I create an account? How do I edit my account information? How much is my shipping? I forgot my password. How do I return my product? I received the wrong product. What is your return policy? When will my
How do I return an item? Return Policy: Dealer Direct Parts will take back almost anything we sell, we just ask for a couple of courtesies. We cannot take back electrical, used, installed or tried parts. Parts must be re-sellable and in their original packaging. You will need a Return Merchandise Authorization (RMA) number, so that we can expect the part and credit the correct account in a timely manner when it gets here. To obtain an RMA number you will need to complete our online RMA request form. The
0 Items: Order Status Has my order shipped? Click the " " link at the top right hand side of our site to check your orders status. My Account / Order Status How do I change quantities or cancel an item in my order? Click the " " link at the top right hand side of our site to view orders you have placed. Then click the " My Account / Order Status Change quantities / cancel orders How do I track my order? Click the " " link at the top right hand side of our site to track your order. My Account / Order Status
0 Items: Buyer's Guide How do I buy/redeem a gift certificate? To purchase a gift certificate for someone, . If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here click here How do I find my product? To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.
0 Items : International Shipping Do you ship to my country? Please create an account by clicking the " " link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time. My Account / Order Status What are my payment choices? When will my order ship and what are my shipping charges? Shipping is automatically calculated prior
My Account How do I create an account? " link at the top right side of our site. 2) Enter your email address. 3) Select "I am a new customer". Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our for more information . 1 ) Click the " My Account / Order Status